MICROSOFT DYNAMICS 365

variety of software products for end-to-end business management

Dynamics CRM

Learn about additional CRM software benefits:

CRM is a category of software solutions that spans different customer management systems—such as sales, service, and marketing—and allows them to work together. It streamlines your business processes and connects customer data to help you build relationships, increase productivity, and improve customer engagement. Later, you’ve done a little research, you’ll have a good idea what your customers are looking for as well as the tools you should provide to your agents to help them do their jobs better.

  • Get an end-to-end view of customers

  • Use a common platform

  • Get visibility into customers

  • Offer customer portals

    Modules of Microsoft Dynamics 365

    Sales

    With sales process automation and advanced AI capabilities, such as lead scoring, your sales team may focus on the right customers and efficiently close sales boosting your sales revenue. Dynamics 365 Sales houses multiple features: 360-degree customer view, sales playbooks, business card scanner, sales assistant and tops it off with outstanding integration capabilities.

    Marketing

    A comprehensive module aimed at creating consistent and convertible customer journeys and boosting your marketing team productivity. It provides an in-depth view of your marketing performance in the form of analytics dashboards, as well as the automation of key routine processes, ranging from email marketing to prospects scoring and customizable email templates.

    Customer service

    The module features a unified service desk as well as vast automation capabilities, ranging from automated case and knowledge management, customer service reports and dashboards to advanced chatbot to bolster your customer service productivity while delivering personalized support experience to your customers.

    Business Central

    Microsoft Dynamics 365 Business Central is a cloud-based, all-in-one business management solution which enables customers to upgrade from their entry-level accounting software or legacy ERP system to one single, comprehensive solution to manage finances, operations, sales and customer service. Helping organization streamline their processes and enable growth.

    Benefits You Get From Using Dynamics 365

    Customization

    Dynamics 365 for sales can adapt to the organization's procedure with customized workflows and reduce human efforts. It offers a development platform, which allows creating applications or extending the functionality of D365 apps to meet specific business needs.

    Integration

    Dynamics 365 modules can seamlessly integrate with any Microsoft tool of your choice, from Power BI and Office 365 to Microsoft Azure’s services for IoT, blockchain and machine learning solutions.

    Moderate Pricing

    Dynamics 365 to perform most daily tasks on an ongoing basis.For example, having a comprehensive subscription plan, such as Enterprise for Sales, you may get a lower price of $20 user/month for pretty much any licenses related to Sales, Marketing and Customer Service modules.